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Mr. Neil Robertson - Thanks letter
24 May 2017

Thank you Ms Ha,
Halong Bay is so wonderful. L
ow season so boat not busy but met nice people. Foods  on board was OK and the bus journeys OK too.

Robertson

 
Mr. Prakash Gururajan - Thank you for your time and help
April 17, 2017

We really enjoyed the trip. The entire crew of Bhatia Legend 3 was superb. One of the best trips we have gone on.
The butler Phuoc was amazing. Very good and friendly. The Bartender Linh was fantastic. Always happy and smiling. Captain was very accommodating and helpful. Great food and the Machine man was also very helpful.
Driver is very nice. Friendly and efficient. Very good person!

Thanks!

 

 

 
Ms. Karin - It was an excellent trip
October 6, 2014
Dear Ms. Jenifer,

We are just returning from the Halong Bay trip with Bhaya II cruise.
It was an excellent trip, very comfortable and good service.
Thanks a lot for your recommendation and organization.
The driver was also excellent.
He was very helpful, in time and found the direct way to our hotel.
For our next travel, we keep your offers in mind. And we'll recommend your company to our friends and colleagues.

Best regards,
Karin

From: Karin Markgraf [mailto:]
Sent: Monday, October 6, 2014 1:57 PM
 
Ms Izura - Fantastic one night stay with Oriental Sails
January 3, 2014
From: IZuRa
Sent: Friday, January 3, 2014 10:31 PM
To: info@halong-cruise.com
Subject: Fw: Fw: RE: Halong tour 2 days/one night

Hi Miss Yen,
Had a fantastic one night stay with Oriental Sails cruise boat. Your tour effort was truly appreciated.
The seafood and vegetable served were surprisingly nice

Thank you.
 
Dr Max Jory - Thank you for booking
September 28, 2013
From: Dr Max Jory [mailto:]
Sent: Saturday, September 28, 2013 9:16 PM

 
Dear Minh,

Our cruise on the Pelican was a delight. Our rooms were wonderful, genorous in size and impeccably clean, and the crew were most welcoming. The food was excellent, as was the on board service, and activities were very enjoyable and well organised. It represented outstanding value for the price. I would have no hesitation in recommending the Pelican cruise to family, friends and colleagues.

Thank you for booking this tour for us and arranging the excellent transfers to and from Halong Bay.

Best regards,

Max.
 
Madame Julia Vetter - Superbe croisière
Sunday, June 2, 2013 12:34 PM
Bonjour Minh Nguyen
 
Nous venons de rentrer en France.
Merci pour votre email. Voici notre petit mot concernant notre croisière sur la baie d'Halong :
 
"Superbe croisière, programme bien rempli entre activités ludiques et détente. La guide et le personnel à bord ont tout fait pour rendre notre séjour agréable et nous avons réellement apprécié leurs efforts. Très bien sur tous les niveaux : repas, confort, sécurité.
Merci beaucoup." Jack et Julia (mai 2013)
 
En vous souhaitant bonne réception,
  ulia
 
 
Mr.Leo & Mrs. Kay - You and your office staff were very professional & helpful tour company.
Monday, May 27, 2013 7:19 AM

Hello Hai Yen

Thank you for organising our trip to Halong Bay. Our trip on the V-Spirit boat was great , the cabin & food was very good.
Our tour guide, Mike was entertaining & happy. Thanks to the crew who were very helpful in getting us to and from the caves as part of the trip. We had a very enjoyable time.
Our trip to Sapa on the Sapaly Express overnight train was good. The Sapaly express is a comfortable overnight train. Your booking ticket arrangements were very good.
You and your office staff were very professional & helpful tour company.

Thank you again for organising our trips.

Mr.Leo & Mrs. Kay
 
Alain et Monique Dupré - Dossier baie halong dupré
Friday, April 26, 2013 5:39 PM
Notre croisière dans la Baie d' halong fut un enchantement, nous avons beaucoup aimé la nuit passée sur votre jonque, le confort fut excellent et le personnel d' une extrême gentillesse. Faire un mariage de trois ou quatre jours à bord d' une jonque ce doit être merveilleux, je pense que ce serait une idée à proposer dans vos dépliants à l' étranger:
 
Encore mille merci pour ce voyage de rêve.
Alain et Monique Dupré
 
 
Mr Zohar Zisapel - The highlight was the WOW Cruise.
Wednesday, April 24, 2013 5:50 PM
Ms. Hai Yen,

We were extremely satisfied with your service. The highlight was the WOW Cruise. We had the best Vietnamese meal on the boat.
We are already recommending your services to our friends so do not be surprised if you get a lot of approaches from Israel.

Best and thanks.
Mr Zohar Zisapel
 
Sophie et Jean-Claude BIDEAU - Croisière pour Madame Sophia Bideau
Wednesday, February 13, 2013 3:07 PM
Bonjour

En effet, nous étions très contents de notre voyage au Vietnam et surtout, de votre organisation. La réception à l'aéroport, le chauffeur, la croisière sur le Phoenix et le séjour dans le superbe lodge sur l'ile Cat Ba, tout cela s'est très très bien passé. Bref, nous en sommes ravis et ne manquerons pas de vous recommander auprès de notre famille et de nos amis ....

En vous souhaitant "Bonne Chance", recevez nos salutations sincères.

Bien amicalement,

Sophie et Jean-Claude BIDEAU
 
Mr Pascale HYGONNET - La croisier avec la jonque Pearly Sea
Friday, January 25, 2013 8:57 AM
Bonjour,

Je mets un peu de temps pour vous repondre, mais je suis encore en voyage en Thailande>Mis a part le temps tres froid sur hanoi et la baie d along, ce voyage en jonque Pearl Sea restera un tres bon souvenir!nous avons ete bien accueilli et les prestations sur la jonque sont bonnes et je dirais meme excellente en ce qui concerne les repas! le cuisinier a bord est un veritable artiste, la nourriture etait la meilleure et la plus joliment presentee! Cela reste les meilleurs repas que nous ayons pris au Vietnam!un regal!les visites etaient interressante, seul bemol a ce niveau la derniere visite, tres tot le matin apres le petit dejeuner, sur une petite barque humide, nous avons pris froid.
comme je le disais au debut de ce mail ce voyage en jonque privee Pearl Sea est inoubliable, merci a vous et a toute l equipe sur le bateau!

Cordialement!
 
 
Ms Reixach, Marie Jose - We made a wonderful journey
Samedi 22 décembre 2012 04:58

Hello Lan Anh,

We made a wonderful journey. Your country is magnificent. People are smiling.
A small regret: the circuit in the Along Bay was a little bit short (but the Along Bay is wonderful). Bravo for the organization which was without fault!!!
We ate well, drank well and paid unforgettable visits. We returned in France with suitcases full of silk and presents. We hope to return one day.
Thank you again for your assistant.

Best regards.
Marie jose, Claudie, Christian et Bernard
 
Ms Sharon Tan & Family - Your professionalism has made our trip an enjoyable one!
Monday, December 17, 2012 10:56 PM
Dear Hai Yen,

First I would like to apologise for the late reply. I was busy with work after coming back from the trip.
I would like to thank you for planning this wonderful trip. We enjoyed our holiday in Hanoi very much.
The hotel is fantastic! The rooms are spacious and clean. The staff are exceptionally friendly and helpful.
Meals provided were good and the resturants we went were clean.
The time schedule for places of interest/programs was well-planned. This was something we were looking for; a relaxing trip!
The tour guide, Mr Truong is very friendly and knowledgeable. He attended to our requests all times!
Visting cave is not enjoyable as the place was swamped with tourists. Peak season I guessed. However I enjoyed cruising around Halong Bay as it was very relaxing. The junk is good and comfortable.
Neverthless, my group are happy with the holiday. Your professionalism has made our trip an enjoyable one!

Once again thank you vm.
Cheers,
Sharon

Gender: Miss
FullName: Sharon Tan
Arrival date: Nov 8 2012
Number of person: 07
Child under 12 year old: 0
Length of trip: 6 days
Hotel: 3 Star- favourite hotels:Please recommand
Vietnam: Hanoi,Halong bay,Hai Phong - Cat Ba,Mai Chau
Comment: We will arrive at Hanoi airport on 8 Nov at 1pm. We would like to cover the places below the following few days. 2 days/1 night in Halong Bay. Indochina Sail or Bhaya Crusie or equivalent. To stay overnight near the Bay. No overnight on cruise. 1 night in Cat Ba Island - National Park Day trip to Mai Chau
Date: 7/16/2012 2:24:37 PM
 
Ms Hwee Gek & Family - Thank you and wish you a merry Christmas and happy new year
Friday, December 14, 2012 3:47 PM
Dear Hai Yen,
Thank you very much for arranging everything for this trip. You looked into every detail and provided the best of service to us during the trip. The services provided by the hotels and tour guides in Halong and Sapa were also very satisfying. Thank you and wish you a merry Christmas and happy new year.

Sent from my iPhone

FullName: Hwee Gek
Comment: We are a group of 8 pax . Please advise how much is the fees for Best of North
Date: 8/29/2012 8:33:29 AM
 
Mr Riccardo De Gennaro - Your organization has been exellent
Saturday, December 01, 2012 3:05 PM
Dear Ms Hai Yen

its a 4 days coming back from our vacation in Vietnam ,enjoyed all the places we've visited.
hotels,assistance,were very good kindness of the guide in halong bay,sapa and Hanoi were exellent.
The only thing we don't liked has been the train comin g back from Sapa (don't remember the name)
it wasn't at the same standard of Sapaly express.
Your organization has been exellent,thanks for your assistance.
If we decided to coming back in Vietnam (including Cambodia and Laos) certainly i'll contact you
for a planing our route.
Thank you Mr Riccardo de Gennaro
 
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